Privacy Policy

Basic information on data protection

Responsible: Jordi Medina Jara
Purpose: Manage the sending of the information requested from us, as well as the correct provision of the requested services and the resolution of doubts and queries. The data will be kept as long as there is a relationship between the parties.
Legitimation: Consent of the interested party.
Recipients: Your Barcelona Tour will not transfer user data to third parties, unless legally obligated or in a contractual relationship, for which the corresponding confidentiality clauses will be established and prior authorization will be requested from the user.
Rights: Access, rectify and delete data, as well as oppose processing and other rights explained in this section.

Who is responsible for data processing?

This is the relevant information of the Data Controller of the personal data it processes and is provided by users:

Identity: Jordi Medina Jara
Address: Carrer del Pont 17 08830 Sant Boi del Llobregat
Telephone: 686 32 47 46
Email: info@yourbarcelonatour.com

What is the legitimacy for data processing?

The legal basis for the processing of data is the execution of the form on the Your Barcelona Tour website in the “Contact” section. This form is completed by the interested party and with this they give their full consent to the processing of their personal data.

What information do we process?

The information we receive from users, which will be treated with the utmost confidentiality, is collected as set forth below.

Information that users provide us directly: Your Barcelona Tour collects and stores certain information that the user enters on Your Barcelona Tour website or that is provided in any other way:

Information request: The information that the user provides us when they require information on the Your Barcelona Tour website in the “Contact” section and in our different forms to request information.
Data quality: The user must guarantee, both against Your Barcelona Tour and against third parties, the quality of the information and personal data provided through the Your Barcelona Tour website. This implies that all personal data and information provided must be real, truthful, updated and belong to the user and not to third parties. In the event that they belong to third parties, we understand that it is through their consent and we request that said third party be invited to learn about our legal texts as soon as possible.
Modification of data: The user must notify Your Barcelona Tour of any modification that occurs in the personal data provided, being responsible in any case for the veracity and accuracy of the data provided at all times.

Information that users provide us indirectly:

Data derived from the use of the website: Your Barcelona Tour collects the data derived from the use of the Website by the user every time the user interacts with the Website.
Data derived from “cookies”: Your Barcelona Tour uses its own and third-party cookies to facilitate navigation for its users.

For what purpose do we process the data?

Provision of services: For those services or information that the user requests through the contact form.
Promotional messages with cancellation option: With the user’s consent, Your Barcelona Tour may use the personal data we obtain to send commercial emails related to our products and the services we provide. In any case, you can avoid sending new commercial emails by requesting it at the email address info@yourbarcelonatour.com.com or through the link that appears in the body of each of the emails we send and consequently, Your Barcelona Tour will immediately cease sending the aforementioned information.
Operational communication of the service: We may use the personal data that the user provides us to communicate via email about the operation of the service.
Transmission of data to third parties (exceptions): In case it is strictly necessary for the requested services, in the event that Your Barcelona Tour collaborates with third parties. When Your Barcelona Tour has express and unequivocal authorization from the user. When requested by a competent authority in the exercise of its functions (to investigate, prevent or take actions related to illegal actions). If required by regulations.
Territory: The service provided by Your Barcelona Tour is carried out from Spain.

How long will we keep the data?

Your Barcelona Tour will keep the user’s personal data for the time necessary to: comply with any of the objectives mentioned in this Privacy Policy, comply with current legislation, regulatory requirements and relevant orders of competent courts, or, in any case, while we send you information and the interested party does not request its deletion or opposition.

To which recipients are the data communicated?

As indicated in the previous section, the personal data that Your Barcelona Tour collects will be exclusively used to achieve the object defined on the Your Barcelona Tour website. To achieve this objective and the correct provision of the service, Your Barcelona Tour may share certain personal data of users:

Upon legal request, Your Barcelona Tour may share information with executive authority bodies and/or third parties with respect to requests for information related to criminal investigations and alleged illegal activities.
With the user’s consent: apart from what is established above, the user will be informed in the event that any information about the user is made known to the commercial partners of the website, or to third parties, with a character other than the purposes exposed on the Your Barcelona Tour website (e.g. for commercial purposes), so that you have the opportunity to decide not to share your information. None of the above data communications will include selling, renting, sharing or otherwise disclosing customer personal information for commercial purposes contrary to the commitments made in this Privacy Policy.

What rights does the user have regarding the data they provide?

The user may exercise the following rights before Your Barcelona Tour:

Right to request access to personal data relating to the interested party.
Right to request its rectification (inaccurate data) or deletion (when the data is no longer necessary for the purposes for which it was collected).
Right to request the limitation of your processing, in which case we will only keep them for the exercise or defense of claims.
Right to object to treatment. Your Barcelona Tour will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

The exercise of the aforementioned rights is very personal, so it will be necessary for the user to prove their identity.

To exercise the aforementioned rights provided for in the legislation, the user can contact Your Barcelona Tour through the email info@yourbarcelonatour.com or by writing to the address listed in section 1 of this Policy. The communication will contain the following data and documents:

Name and surname of the interested party, attaching a photocopy of the DNI or other valid document that identifies him or her and, where applicable, of the person who represents him or her; The use of an electronic signature will exempt the presentation of these documents.
Indication of the address of the interested party and request in which the request is specified (the right that is intended to be exercised).

The user will also have the right to file a claim with the corresponding Spanish Data Protection Agency/Control Authority (www.aepd.es), when deemed appropriate.

How do we protect our users’ data?

Your Barcelona Tour informs the user that it has adopted the necessary technical and organizational measures required by current regulations on Data Protection to guarantee the security of their data, in order to avoid alteration, loss, unauthorized access or processing of the data. themselves.

As mentioned, the personal data provided by users through the Your Barcelona Tour website will not be transferred to other entities or companies to be used for their own purposes. However, some companies subcontracted by Your Barcelona Tour may have access to personal data and personal information, always under the exclusive control of Your Barcelona Tour, with the sole purpose of providing a service necessary for the correct functioning of the Your Barcelona Tour website.

Cookies

Your Barcelona Tour informs you that you have cookies installed on your systems. Cookies are small text files that the browser stores on your computer’s hard drive. When accessing the Your Barcelona Tour website, the server may recognize the cookie and provide information about your last visit, improving or facilitating the browsing experience. You can find more information about this in our Cookies Policy.

Most browsers allow the use of cookies automatically, but you can configure your browser to be notified on your computer screen when cookies are received and, in this way, prevent their installation on your hard drive.

Applicable legislation

This Policy will be governed and interpreted in accordance with Spanish legislation, as will the resolution of any controversy or disagreement related to this Website. The use of the services of this website implies express acceptance of Spanish jurisdiction.

Last update date: 31 / 1 / 2024